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atrc, assistive, technology, resource, center, iqp, disabled, disability, access, tram, system, australia, melbourne


This project assisted the Department of Infrastructure of the Victorian government in improving the accessibility of the tram system for disabled passengers in Melbourne, Australia. A systematic rating system for assessing future stops to upgrade to conform to accessibility standards was proposed and applied to three target routes. Criteria were defined by reviewing the current state of accessibility and interviewing stakeholders. The proposed approach will help to effectively focus project effort and funding to critical areas in the future.



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