Our team developed a training knowledge management system (KMS) for the United States Food and Drug Administration’s Office of Surveillance and Epidemiology using Microsoft’s SharePoint. Through research, on-site analysis, focus groups, and interviews, we investigated user needs and developed a taxonomic search structure and KMS shell site. The site centralizes training courses and permits supervisory and individual tracking, which were key needs identified by staff and supervisors. We also developed recommendations and support materials for end- users and developers.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Coffey, Jennifer Ann
• Murphy, Sean Patrick
• Zamaitis, Tammy Kate

Subject

• Security
• Computing
• Health
• Well-Being

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-121814-082051

Keyword

• Marketing
• Industrial relations

Advisor

• Davis, Paul W.
• Hanlan, James P.

Year

• 2014

Center

• Washington, DC Project Center - IQP

Sponsor

• Food and Drug Administration (FDA)

Date created

• 2014-12-18

Location

• Washington

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright