Student Work

An Assessment of DPW Operations and Organization

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The Nantucket Department of Public Works (DPW) has undergone substantial change in the past decade and faces increasing demands. Our goal was to evaluate how well the current structure and functions of the DPW meet the needs of the island. We created a departmental profile, analyzed employee and stakeholder perceptions, and benchmarked the department against similar departments in other communities. We concluded the DPW needs reorganization and additional funding and staffing to better meet the demands of the island. We recommend that the DPW invests in additional staffing, technology, and equipment, provide incentives for training, develop programs to improve its image, and enhance all record keeping.

  • This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.
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Identifier
  • E-project-121615-201947
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Year
  • 2015
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Date created
  • 2015-12-16
Location
  • Nantucket
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