The Puerto Rican Water and Sewer Authority (PRASA) is losing money because of failing water meters and under-billing. The goal of our project was to help PRASA by recommending an efficient replacement plan. To do this we performed a customer survey to determine their satisfaction with the authority. We also interviewed the directors of Customer Service to gain knowledge of the replacement effort and its problems. Replacement plans from around the world were compared to Puerto Rico's to determine where Puerto Rico ranks. Finally, we performed a cost benefit analysis on metering systems using new reading technology. We made recommendations on new meter technology, as well as ways to improve the efficiency of the meter replacement plan, enabling the replacement of 200,000 meters a year.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Wesolowski, Daniel P.
• Marsh, David Daniel
• Ryan, Thomas J.

Subject

• Water
• Industry
• Sustainability
• Infrastructure

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-051006-170020

Keyword

• Water resources development

Advisor

• Garvin, Ann
• Peet, R. Creighton

Year

• 2006

Center

• San Juan, Puerto Rico Project Center - IQP

Sponsor

• Puerto Rican Aqueduct and Sewer Authority
• García, Andres
• Ortiz, Glorimar
• Luciano, Miguel

Date created

• 2006-05-10

Location

• San Juan

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright