Vision Australia, a provider of services to the blind and vision impaired in Australia, is three years removed from the merger which resulted in its conception. A new client service model has been developed by the organization in an effort to achieve continuous improvement in client outcomes. The goal of this project was to make suggestions for evaluating the implementation of the new service model in addition to developing a framework for the evaluation of client outcomes. This project identified a list of indicators for measuring the implementation of the new service model and created a framework for assessing client outcomes.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Dougherty, Christina Meagan
• Nelson, Scott Allen
• Medeiros, Adam Charles

Subject

• Security
• Health
• Well-Being

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-042907-195304

Keyword

• People with disabilities

Advisor

• Barnett, Jonathan R.
• Ault, Holly Keyes

Year

• 2007

Center

• Melbourne, Australia Project Center - IQP

Sponsor

• Vision Australia

Date created

• 2007-04-29

Location

• Melbourne

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright

Last modified

• 2021-02-04