Understanding and Analyzing the Restaurant Permitting Process
Vaz, Richard Francis
Office of Business Development
Restaurants are an important part of the Boston economy; however, they are experiencing a delay in openings. The current process of obtaining permits and licenses to open a restaurant is confusing and inefficient, which may be causing this delay. In cooperation with Boston's Office of Business Development, we provided the City with a characterization of its restaurants and developed a timeline to map the permitting chronology of a select group of restaurants. In addition, we analyzed total process time, cycle time for individual permits, total fees and made recommendations to improve the efficiency of the current process.
Worcester Polytechnic Institute
Interactive Qualifying Project
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Electrical and Computer Engineering