Title

Understanding and Analyzing the Restaurant Permitting Process

Faculty Advisor

Demetry, Chrysanthe

Faculty Advisor

Vaz, Richard Francis

Center

Boston, Massachusetts

Abstract

Restaurants are an important part of the Boston economy; however, they are experiencing a delay in openings. The current process of obtaining permits and licenses to open a restaurant is confusing and inefficient, which may be causing this delay. In cooperation with Boston's Office of Business Development, we provided the City with a characterization of its restaurants and developed a timeline to map the permitting chronology of a select group of restaurants. In addition, we analyzed total process time, cycle time for individual permits, total fees and made recommendations to improve the efficiency of the current process.

Publisher

Worcester Polytechnic Institute

Date Accepted

May 2010

Project Type

Interactive Qualifying Project

Accessibility

Unrestricted

Advisor Department

Mechanical Engineering

Advisor Department

Electrical and Computer Engineering

Project Center

Boston, Massachusetts

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