Faculty Advisor

Golding, Dominic

Faculty Advisor

John, Melissa-Sue

Center

London, England

Abstract

Social housing is a vital service provided to tenants by local authorities in the boroughs of London. The Croydon Council is one such authority; it manages housing stock and tenant information with two separate databases. However, in recent years the information held within these separate databases has become outdated and inconsistent. The goal of this project was to research solutions to this problem and contact vendors to build a strong business case for the Council to adopt. Myriad focus groups and interviews of Council staff revealed a universal desire for an updated system. The final business case submitted to the Council recommended the implementation of a middleware system to unify the existing databases and provide a central access point for tenants and officers.

Publisher

Worcester Polytechnic Institute

Date Accepted

June 2012

Project Type

Interactive Qualifying Project

Accessibility

Unrestricted

Advisor Department

Interdisciplinary Programs

Advisor Department

Social Science and Policy Studies

Project Center

London, England

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