Madan, Ryan Smith
Victorian Emergency Services Foundation
Sponsored by the Emergency Services Foundation, this project investigates Victoria's potential to increase the situational awareness of its emergency service organisations (ESOs) in large- scale disasters by harvesting community social media information. This report acknowledges that, Victorian ESOs view social media as an important communication tool. It identifies the value to ESOs of harvesting and mapping community social media information, and suggests ways in which Victoria may overcome some of the associated challenges. As its ESOs strive to be "community- focused and consequence-driven", this report recommends that Victoria utilises the rich information that the community can provide, enabling it to further "deliver the highest level of service to the community".
Worcester Polytechnic Institute
Interactive Qualifying Project
All authors have granted to WPI a nonexclusive royalty-free license to distribute copies of the work, subject to other agreements. Copyright is held by the author or authors, with all rights reserved, unless otherwise noted.
Humanities and Arts