Student Work

Improving Operator Training and Knowledge Transfer at Swissgrid

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Swissgrid, Switzerland's Transmission System Operator (TSO), has a major role in guaranteeing uninterrupted services; therefore their current initial and continuing training programs need to be as effective as possible so their operators remain updated and proficient at their daily tasks. This project looks at improving training and knowledge transfer at Swissgrid. We interviewed operational experts at a variety of companies within and outside of the power industry. We compared and analyzed present industry best practices in knowledge management and operational training with those applied at Swissgrid. With the answers obtained from the interviews and further independent research, we generated a set of recommendations that Swissgrid could potentially implement for their future trainings.

  • This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.
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  • E-project-101415-135921
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Year
  • 2015
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Date created
  • 2015-10-14
Location
  • Zurich
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Permanent link to this page: https://digital.wpi.edu/show/ng451h930