Faculty Advisor

Fofana, Mustapha S.


The goal for this project was to study all aspects of the EMS 9-1-1 communication process, including response time, call procedures, and parties involved. By learning about these aspects, existing flaws in the system could be identified and improved. Another goal was to investigate many varieties of technology that can be integrated into 9-1-1 call structures. Furthermore, the project also included research about emergency 9-1-1 call systems of different U.S. States that have advanced medical systems. With the information obtained from new technology and superior systems, solutions for existing flaws inside 9-1-1 call system were chosen based on creative and practical basis. Ultimately, the outcome of this project was to provide a more efficient way of making emergency 9-1-1 calls.


Worcester Polytechnic Institute

Date Accepted

April 2013

Project Type

Interactive Qualifying Project



Advisor Department

Mechanical Engineering