Selkow, Stanley M.
Nantucket Historical Association
The goal of this project was to create technology-assisted surveys for the Nantucket Historical Association (NHA). After researching industry best practices and consulting with NHA staff, the student team used web-based software to create a 2014 NHA Programs Survey and Museum Survey. The team conducted public testing to gauge impressions of the digital technology, and analyzed response data from the implemented surveys. With the instruments developed, the NHA will be able to collect more in-depth visitor feedback that will help the NHA improve its administrative decision-making and adjust its practices to better meet its patrons’ needs. It is our hope that the NHA continues to use and create digital surveys to further enhance visitor experiences.
Worcester Polytechnic Institute
Interactive Qualifying Project
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