Barnett, Jonathan Ross
Country Fire Authority
The goal of this project was to establish recommendations for Country Fire Authority (CFA) of Victoria, Australia, concerning methods to increase the usage of web-based services for their volunteer members. To do this an evaluation of the current members' only website, Brigades Online, was done. Telephone and Online surveys were performed to gain insight into possible problems. From research and these surveys, a set of recommendations were created regarding how CFA could optimize the usage of their members' only website.
Worcester Polytechnic Institute
Interactive Qualifying Project
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Fire Protection Engineering
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