Student Work

Enhancing Understanding of Utility Services: Improving Communication between the residents of Katutura and the City of Windhoek

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The goal of this project, sponsored by the Desert Research Foundation of Namibia, was to recommend an awareness raising process to assist communities in enhancing their understanding of city services and bills. This project investigated the differences in perceptions, comprehension, and communication between communities, to find what factors influence a community's ability to organize bill payment. The findings were used to make recommendations that would allow other communities to benefit from what has been successful in communities with a high rate of bill payment.

  • This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.
Creator
Subject
Publisher
Identifier
  • E-project-050406-082550
Keyword
Advisor
Year
  • 2006
Center
Sponsor
Date created
  • 2006-05-04
Location
  • Windhoek
Resource type
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Last modified
  • 2021-02-03

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