The British Museum
The Korea Foundation Gallery is one of the many galleries in the British Museum that holds historically significant artifacts. The British Museum tries to preserve and honor its artifacts by continuously assessing and updating its galleries. A 2012 Korea Foundation Gallery visitor experience survey revealed that visitors did not notice key objects and did not follow the layout of the gallery. This feedback prompted curators to make renovations to the Gallery. We evaluated whether the redesign met the desired impact through tracking visitor movements, surveying visitors, and interviewing museum staff. Based on our evaluation, we found that the visitor experience improved post- redesign. We also provided suggestions on ways to further the Gallery’s visitor engagement.
Worcester Polytechnic Institute
Interactive Qualifying Project
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Humanities and Arts