Faculty Advisor

Bar-On, Isa

Faculty Advisor

Shockey, Ingrid K

Project Center

San Jose, Costa Rica


As Costa Rica becomes subject to a highly dynamic emergency scene, Cuerpo de Bomberos, the country's fire department, is in a constant search for ways to improve its response services. This includes everything from improving firefighter training to updating technological devices. This report details our contribution to a digital on-call-help dispatcher guide to complement their efforts of improvement in the fire department. Our guide was created specifically for the dispatchers at the Office of Communications, Santo Domingo, the site of this project.


Worcester Polytechnic Institute

Date Accepted

December 2009

Project Type

Interactive Qualifying Project



Advisor Department

Mechanical Engineering

Advisor Department

Interdisciplinary Programs