Ault, Holly Keyes
The objective of this project was to assess the stress management techniques of an engineering department within Company A, a leader in the rapidly changing consumer electronics industry. Extensive research into stress, health effects, stress and change management, and assessment tools revealed the close relationship between the manager-employee engagement level and the resulting level of felt stress. Using a seven-factor survey with a benchmark, the work environment was compared to the benchmark during business as usual and during a technology change event. The result was that Company A was strong in five areas and weak in two categories, demands and relationships, and remained so through time of change. Based on further research, specific improvement methods were recommended.
Worcester Polytechnic Institute
Interactive Qualifying Project
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