Faculty Advisor

Krueger, Robert

Faculty Advisor

Pierson, Stephen W.

Center

Bangkok, Thailand

Abstract

The outpatient pharmacy at Lerdsin Hospital in Bangkok, Thailand, struggles to meet the demands of an increased prescription workload due to a new social healthcare scheme. Through an analysis of the present process, we identified the main factors that contribute to the substandard thirty-five minute prescription wait time. Recommendations were developed for pharmacy service improvements in the areas of layout, staffing, and equipment in an effort to decrease patient wait time and prescription error.

Publisher

Worcester Polytechnic Institute

Date Accepted

March 2005

Project Type

Interactive Qualifying Project

Accessibility

Unrestricted

Advisor Department

Interdisciplinary Programs

Advisor Department

Physics

Project Center

Bangkok, Thailand

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