Faculty Advisor

Dehner, Corey

Faculty Advisor

Ogilvie, Anne

Center

WORC / Worcester Community Project Center

Abstract

The purpose of this project was to work in collaboration with the Worcester Art Museum (WAM) to assess their current level of accessibility. This project not only assessed accessibility at the WAM applying the standards set by the Americans with Disabilities Act (ADA), but also goes beyond the ADA and focuses on improving the overall visitor experience. We completed the assessment using fieldwork, visitor surveys and complaints, WAM employee interviews, visitor observations and comparative analysis of other institutions. The variety of methods provided alternative perspectives that surpassed ADA requirements. Our completed assessments helped us provide a foundation to help the WAM reach their goal of becoming more accessible and visitor focused.

Publisher

Worcester Polytechnic Institute

Date Accepted

December 2014

Project Type

Interactive Qualifying Project

Accessibility

Unrestricted

Advisor Department

Interdisciplinary Programs

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