Faculty Advisor

Davis, Paul W.

Faculty Advisor

Hanlan, James P.

Center

WASH / Washington, DC, Project Center

Abstract

The United States Patent and Trademark Office is working to improve its position as a “world-class” patent system. The goal of this project was to assist the USPTO by evaluating their current quality metrics on patent examinations. To analyze the quality metrics, our team collected data through an analysis of external and internal surveys, annual reports, focus groups, and employee interviews. Our team identified key quality issues and made recommendations for the development of new metrics to monitor quality improvement.

Publisher

Worcester Polytechnic Institute

Date Accepted

December 2014

Project Type

Interactive Qualifying Project

Accessibility

Unrestricted

Advisor Department

Mathematical Sciences

Advisor Department

Humanities and Arts

Share

COinS