Ault, Holly Keyes
Robertson, Thomas B.
NAMIBIA / Namibia Project Center
This project addressed the problems of train accidents, incidents and delays caused by human factors at TransNamib, the railway provider of Namibia. We studied the company’s operations through interviews, observations and examination of protocols. Our research revealed that TransNamib should focus its resources on improvements in safety, discipline and managerial training. We recommended that TransNamib implement employee evaluations, maintain an accident tracking system, conduct semiannual safety meetings and ensure all policies and procedures are updated and communicated with the employees.
Worcester Polytechnic Institute
Interactive Qualifying Project
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Humanities and Arts