Faculty Advisor
Kinicki, Robert
Faculty Advisor
Wodin-Schwartz, Sarah Jane
Center
Namibia
Sponsor
TransNamib
Abstract
This project aided TransNamib Holdings Limited in identifying areas for soft skill improvement and offered recommendations for soft skill development techniques. The team conducted interviews, used job shadowing, and completed a cycle of Instructional Rounds with employees from five separate TransNamib locations in Windhoek, Namibia. The data revealed communication, motivation, and soft skill education as areas for improvement. The team recommended an incentives program, a modified Instructional Rounds process, and a mentor program to aid in the development of TransNamib’s soft skills.
Publisher
Worcester Polytechnic Institute
Date Accepted
May 2017
Project Type
Interactive Qualifying Project
Copyright Statement
All authors have granted to WPI a nonexclusive royalty-free license to distribute copies of the work, subject to other agreements. Copyright is held by the author or authors, with all rights reserved, unless otherwise noted.
Accessibility
Unrestricted
Advisor Department
Computer Science
Advisor Department
Mechanical Engineering
Project Center
Namibia