Faculty Advisor

DiBiasio, David

Faculty Advisor

Hanlan, James P.

Project Center

Washington, DC


This project examined the underlying trends in consumer product defects—specifically, trends pertaining to human factors—for the U.S. Consumer Product Safety Commission (CPSC). The team conducted archival research of Product Safety Assessments (PSAs), internal interviews of CPSC staff, and discussions with industry representatives. As a result of the research, the team recommends that the CPSC generate a handbook for both internal and external use. The handbook will inform external users about the importance of integrating human factors into product design. Internally, the handbook will encourage increased awareness of the importance of human factors in product design. The team made additional recommendations to improve the utility of CPSC’s internal databases.


Worcester Polytechnic Institute

Date Accepted

December 2013

Project Type

Interactive Qualifying Project



Advisor Department

Chemical Engineering

Advisor Department

Humanities and Arts