Faculty Advisor

Traver, Robert W.

Center

OTHER / Other location, not listed

Abstract

This project improved the efficiency and capabilities of two work areas in the self-sufficient San Francisco Agricultural School: morning cleaning and hotel operations. Interviews, focus groups, survey results, and scientific management principles were employed. Operational analyses identified problems in cleaning group distributions and processes, as well as hotel services and organization. Deliverables and recommendations - including cleaning checklists, group assignments, hotel scripts, and spreadsheets - were provided to increase proficiency. All methods and deliverables are simple enough to be later replicated by the school.

Publisher

Worcester Polytechnic Institute

Date Accepted

May 2016

Project Type

Interactive Qualifying Project

Accessibility

Unrestricted

Advisor Department

Undergraduate Studies

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