Faculty Advisor
Looft, Fred J.
Faculty Advisor
Servatius, Brigitte
Project Center
Washington, DC
Sponsor
NASA
Abstract
This project was completed for the Office of Communications at NASA Headquarters to determine the current state of NASA’s webspace. As per the Federal CIO, NASA currently supports 3092 website URLs. Our team randomly selected 312 websites from NASA’s webspace and surveyed their responsible NASA employee for information about the website. With the survey data, our team developed personas from each of NASA’s target audiences. Our team conducted user experience testing with these personas to observe the effectiveness of NASA’s websites in serving their target audiences. This project resulted in data on the current state of NASA’s webspace, the potential effectiveness of tested websites, and evidence that persona driven user testing could be a useful technique for NASA in the future.
Publisher
Worcester Polytechnic Institute
Date Accepted
December 2015
Project Type
Interactive Qualifying Project
Copyright Statement
All authors have granted to WPI a nonexclusive royalty-free license to distribute copies of the work, subject to other agreements. Copyright is held by the author or authors, with all rights reserved, unless otherwise noted.
Accessibility
Unrestricted
Advisor Department
Electrical and Computer Engineering
Advisor Department
Mathematical Sciences