Heinricher, Arthur C.
This report is an analysis of student interactions with the course registration system at WPI with a focus on the waitlist process. We identified student ignorance, poor communication, and a lack of personal responsibility as three related causes for unnecessary waitlists and student frustration. Simple intervention such as peer advising and a scheduling tool, were able to help first year students, and reduce the number on waitlists by 50% for this group.
Worcester Polytechnic Institute
Interactive Qualifying Project
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