Faculty Advisor

FitzPatrick, Malcolm

Faculty Advisor

Sanbonmatsu, John

Center

London, England

Abstract

This report prepared for the International Secretariat (I.S.) of Amnesty International (A.I.) is an assessment of the London based office's communication, work culture and environment. Analysis of the organization was done with interviews, surveys and focus groups to determine communication gaps, and other problems the I.S. faces. The International Secretariat was discovered to have difficulties in communication flow, working environment and structural organization. The provided recommendations will improve the staff morale and overall communications of the organization.

Publisher

Worcester Polytechnic Institute

Date Accepted

April 2005

Project Type

Interactive Qualifying Project

Accessibility

Unrestricted

Advisor Department

Civil and Environmental Engineering

Advisor Department

Humanities and Arts

Project Center

London, England

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