Faculty Advisor

Golding, Dominic

Faculty Advisor

John, Melissa-Sue

Center

LOND / London Project Center

Abstract

Danson House is a small historic house in the London Borough of Bexley that has suffered lackluster visitation numbers since it reopened following major renovations in 2005. The goal of this project was to evaluate the impact of recent efforts to enhance the visitor experience at Danson House and recommend ways to enhance the visitor experience and increase visitation. Three surveys conducted in the house, tearoom, and adjacent park revealed high levels of visitor satisfaction, as well as opportunities for improvement.

Publisher

Worcester Polytechnic Institute

Date Accepted

June 2012

Project Type

Interactive Qualifying Project

Accessibility

Unrestricted

Advisor Department

Interdisciplinary Programs

Advisor Department

Social Science and Policy Studies

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