Faculty Advisor

Elgert, Laureen

Faculty Advisor

Jiusto, J. Scott

Project Center

London, England


Through exploring the Borough of Merton with the aid of Commonside Community Development Trust, a need has been identified for CMS Credit Union to better serve the borough’s low-income residents by encouraging savings and providing non-predatory loans. For the credit union to best serve these individuals, we identified four key areas of improvement: accessibility, products, marketing, and organizational structure. To this end, a consultancy report, website, pamphlet, and marketing network were delivered to CMS as part of a recommendations package.


Worcester Polytechnic Institute

Date Accepted

May 2014

Project Type

Interactive Qualifying Project



Advisor Department

Social Science and Policy Studies

Advisor Department

Interdisciplinary Programs