Vision Australia (VA), a non-profit, blind services organization, is currently operating under three separate client service models, which are remnants of its recent merger. This project was established to examine archival evidence of the pre-merger organizations, interview VA staff, and consult similar international service organizations to explore solutions to challenges that VA will face in the formation of their new client service model. Analysis of these data has generated a set of recommendations for VA's client service model development team.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Ricciardelli, Mark P.
• Ross, Jonathan D.
• Pickett, Sarah J.
• Rawdon, Michael James

Subject

• Health
• Well-Being
• Culture
• Learning

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-043006-225225

Keyword

• Organizational effectiveness
• Marketing

Advisor

• Davis, Paul W.
• Clements, Kevin A.

Year

• 2006

Center

• Melbourne, Australia Project Center - IQP

Sponsor

• Vision Australia

Date created

• 2006-04-30

Location

• Melbourne

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright