Faculty Advisor
deWinter, Jennifer
Faculty Advisor
Golding, Dominic
Center
LOND / London Project Center
Sponsor
London Underground
Abstract
With 400 km of rails, 270 stations, and more than 1.3 billion passenger journeys each year, quickly and safely moving passengers through stations and onto trains is an ongoing priority for the London Underground. The goal of this project was to analyze passenger flow and recommend ways to alleviate crowding and congestion. We gathered qualitative and quantitative data, through interviews with London Underground employees, CCTV observation, and analysis of customer satisfaction data. Our findings suggest that the current patterns of passenger flow and congestion are unsatisfactory and unsustainable and we propose a number of recommendation that London Underground and Transport for London might pursue to alleviate the problems in the future.
Publisher
Worcester Polytechnic Institute
Date Accepted
June 2017
Project Type
Interactive Qualifying Project
Copyright Statement
All authors have granted to WPI a nonexclusive royalty-free license to distribute copies of the work, subject to other agreements. Copyright is held by the author or authors, with all rights reserved, unless otherwise noted.
Accessibility
Unrestricted
Advisor Department
Humanities and Arts
Advisor Department
Interdisciplinary Programs