Jamison, Wes V.
AFN-Europe requested a study on the state of organizational identity and morale among its employees. Interviews and focus groups were used to gather qualitative information from employees, while a survey was used to quantitatively measure the feelings of the entire organization. The main issues affecting the morale and organizational identity of AFN-Europe were structure, communication, workload, purpose, care of personnel, and recognition. Recommendations were made based upon these findings.
Worcester Polytechnic Institute
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