Friendly House Inc., experiencing critical problems with a homegrown human management information system and stricter reporting requirements by supporters, required a new system to manage their clients and programs. Several industry standard alternatives, such as Service Point and ETO software, have been researched and a comprehensive assessment was performed on each. The outcome of our research and testing was similar to customer product reviews and ETO software outperformed Service Point to meet the needs of Friendly House, Inc.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Fournier, Christopher Albert
• Legris, Marc Louis
• Contois, Robert

Subject

• Computing
• Industry
• Community
• Sustainability

Publisher

• Worcester Polytechnic Institute

Identifier

• 04B009I

Keyword

• Web sites--Design and construction

Advisor

• Pollice, Gary F.

Year

• 2004

Sponsor

• Friendly House Inc.

Date created

• 2004-01-01

Location

• Worcester

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright