Faculty Advisor

Ault, Holly K.

Faculty Advisor

Brattin, Joel J.


Prisoners Abroad is in the process of adopting PQASSO (Practical Quality Assurance System for Small Organisations) as its quality assurance system. Achievement of these nationally recognised standards will ensure that the agency is capable of running efficiently and providing the best possible services to its clients. This project developed policies and guidelines that help in meeting the standards set by PQASSO in the areas of resource management, monitoring and evaluation, environmental issues, and equal opportunities. We evaluated the agency's current policies in these areas, researched the policies of similar agencies for quality assurance, recommended new policies and procedures for Prisoners Abroad, and developed a plan by which the organisation can meet our recommendations.


Worcester Polytechnic Institute

Date Accepted

January 2000

Project Type

Interactive Qualifying Project


Restricted-WPI community only

Advisor Department

Mechanical Engineering

Advisor Department

Humanities and Arts