Matson, Stephen L.
Merton Housing and Social Services Department
Public services within the Borough of Merton are experiencing recruitment and retention problems with key workers. Information was gathered on housing schemes for essential workers in Merton, London, and other countries. We surveyed and interviewed key workers, public service managers, and estate agents. There are key worker affordability problems, non-housing managers, and a lack of awareness of housing solutions. It is recommended that Merton increase advertising of housing solutions and work closer with other departments, key worker organisations, and Boroughs.
Worcester Polytechnic Institute
Interactive Qualifying Project
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