Financial telecommunication governs the exchange of information between the computer systems of banks, their clients and other financial institutions. The purpose of this project was to inform a major Swiss bank, Credit Suisse, of market trends and future potential in the sector of financial messaging systems. By interviewing internal and external clients of Credit Suisse, financial software vendors, and competing banks, we identified potential future improvements to Credit Suisse’s current financial messaging system. After analyzing our interview and survey results we developed a list of major findings and a set of recommendations regarding ‘Big Data,’ infrastructure development, the adoption of the ISO 20022 international standards, and the process and impacts of organizational change.
Worcester Polytechnic Institute
Interactive Qualifying Project
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