Menides, Laura Jehn
Thompson, Robert W.
Merton Housing and Social Services Department, SPPRU, London, England
The Strategic Planning and Performance Review Unit of Merton Housing and Social Services Department sponsored us to help them identify the best means of communication between the borough and the residents. We used surveys and interviews to gain hands-on information from residents of Merton and from officials of other boroughs about the best means to inform the public about social services. Through these interaction we proposed the most effective ways for Merton to communicate with the residents.
Worcester Polytechnic Institute
Interactive Qualifying Project
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Humanities and Arts