This Interactive Qualifying Project was prepared for the Research and Grants Department of the Guide Dogs for the Blind Association (GDBA), a charity organization in the United Kingdom. This project was conducted in order to provide possible reasons for the low usage of the Orientation Assisting Device (OAD) within the organization, as well as ways of improving the usage of the OAD throughout the GDBA and beyond the organization. Possibilities for the low usage and suggestions were formulated through background research, personal interviews, telephone interviews, site visits, and meetings with those associated with the OAD. The suggestions include developing an internal marketing plan, ways to improve technical support, improving the survey methods, improving the installation procedure, and an external marketing plan and other applications for the OAD. These recommendations should help the organization increase client and trainer satisfaction, as well as the usage of the OAD.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Everett, Michael Lee
• Yagodzinski, Michael Jon
• Snow, Sarah Elizabeth

Subject

• Well-Being
• Health
• Learning

Publisher

• Worcester Polytechnic Institute

Identifier

• 99D240I

Keyword

• Self-help devices for people with disabilities
• People with disabilities

Advisor

• Thompson, Robert W.
• Woods, Douglas W.

Year

• 1999

Center

• London, England Project Center - IQP

Sponsor

• Project Guide Dogs for the Blind Association

Date created

• 1999-01-01

Location

• London

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright