Menides, Laura Jehn
Weininger, Stephen J.
This project, conducted at London's Victoria and Albert Museum's National Art Library/Prints, Drawings, and Paintings Department (NAL/PDP), analysed the feasibility of implementing an Information Gateway. At present the NAL's enquiry desk cannot handle all its numerous phone enquiries. We conducted research, interviews, case studies, and surveys on the technology of the phone and database systems as well as on the human reaction to organizational change. Taking these into account, we recommended specific options for implementation of the Information Gateway.
Worcester Polytechnic Institute
Interactive Qualifying Project
Access to this report is limited to members of the WPI community. Please contact a project advisor or their department to request access
Restricted-WPI community only
Humanities and Arts
Chemistry and Biochemistry