Faculty Advisor

Barnett, Jonathan R.

Faculty Advisor

Menides, Laura Jehn


This project, conducted in Australia at the three properties of Zoos Victoria, studied how interactive multimedia technology affects the visitor experience. The project team researched cultural institutions and survey design; created survey questions; surveyed over 400 people both on and off the zoo properties; conducted focus groups; analyzed the collected data; and made recommendations about how technology could complement visitors' experiences. The results of this study provided a benchmark against which the impact of multimedia technologies may be tracked longitudinally.


Worcester Polytechnic Institute

Date Accepted

January 2003

Project Type

Interactive Qualifying Project


Restricted-WPI community only

Advisor Department

Fire Protection Engineering

Advisor Department

Humanities and Arts