Peet, R. Creighton
Sociology Dept of HDU
Hangzhou’s transportation network fails to reach its full potential because transportation planners do not take into account citizen feedback through bottom-up planning. In order to determine major indicators of satisfaction, as advised by Hangzhou Dianzi University Dean of Sociology, Professor Wang Guofeng, our team conducted focus groups, interviews, and a survey with Hangzhou’s residents and transportation operators and managers. We found that increasing network compatibility among different transportation systems will target indicators reflecting low satisfaction, thereby increasing overall transportation satisfaction.
Worcester Polytechnic Institute
Interactive Qualifying Project
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