Hangzhou’s transportation network fails to reach its full potential because transportation planners do not take into account citizen feedback through bottom-up planning. In order to determine major indicators of satisfaction, as advised by Hangzhou Dianzi University Dean of Sociology, Professor Wang Guofeng, our team conducted focus groups, interviews, and a survey with Hangzhou’s residents and transportation operators and managers. We found that increasing network compatibility among different transportation systems will target indicators reflecting low satisfaction, thereby increasing overall transportation satisfaction.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Antonelli, Michael M
• O'Brien, Robert Ryan
• Kolaya, Emily Anne
• Heidt, Rosanna S

Subject

• Sustainability
• Well-Being
• Infrastructure
• Community

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-122017-201701

Keyword

• Transportation

Advisor

• Foo, Katherine
• Peet, R. Creighton

Year

• 2017

Center

• Hangzhou, China Project Center - IQP

Sponsor

• Sociology Dept of Hangzhou Dianzi University

Date created

• 2017-12-20

Location

• Hangzhou

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright