Faculty Advisor

Chiarelli, James A.

Faculty Advisor

Sphar, Jefferson Alex


Non-compliance is a pressing issue all airlines face. Copa Airlines tasked us with producing findings that would result in a higher understanding of non-compliance causes in their company using audit, employee rotation, delay, and high and low seasonal data. Due to the time limitations of the project we focused on non-compliance in Tocumen International Airport and El Dorado International Airport. Based on our analytical results, recommendations were made to Copa Airlines on how to improve data collection methods for further analysis.


Worcester Polytechnic Institute

Date Accepted

October 2018

Project Type

Interactive Qualifying Project



Advisor Department

Interdisciplinary Programs

Advisor Department

Social Science and Policy Studies