The United States Patent and Trademark Office is working to improve its current database dashboard website, the Integrated Quality - System (IQS). The goal of this project was to assist the USPTO in evaluating their current system and to develop recommendations to improve data-driven decision making within the Office of Patent - Quality Assurance and Patent Operations. To achieve this goal we interviewed several representatives of the two primary user groups to identify their information needs, created mockup dashboards through an iterative design process, and developed a list of specifications to guide the future development and implementation of operational dashboards.

• This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.

Creator

• Reno, Keryn Stephenie
• Christakos, Peter E
• Bell, Christopher J
• LaPointe, Ryan R

Subject

• Computing
• Industry

Publisher

• Worcester Polytechnic Institute

Identifier

• E-project-121218-182202

Keyword

• Electronic data processing
• Organizational effectiveness

Advisor

• Golding, Dominic
• Higgins, Lorraine D.

Year

• 2018

Center

• Washington, DC Project Center - IQP

Sponsor

• The United States Patent and Trademark Office (USPTO)

Date created

• 2018-12-12

Location

• Washington

Resource type

• Interactive Qualifying Project

Rights statement

• In Copyright