Higgins, Lorraine D.
US Patent Office
The United States Patent and Trademark Office is working to improve its current database dashboard website, the Integrated Quality System (IQS). The goal of this project was to assist the USPTO in evaluating their current system and to develop recommendations to improve data-driven decision making within the Office of Patent Quality Assurance and Patent Operations. To achieve this goal we interviewed several representatives of the two primary user groups to identify their information needs, created mockup dashboards through an iterative design process, and developed a list of specifications to guide the future development and implementation of operational dashboards.
Worcester Polytechnic Institute
Interactive Qualifying Project
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