We developed a framework for Credit Suisse to gather additional relevant information about software-developer applicants, eliminate the bias that could be caused by nervousness or introversion, and standardize the process to make it easier to compare applicants. We created an interview supplement and evaluation framework based on the traits that our sponsor has found useful within his team, mock interviews we conducted with Credit Suisse hiring managers, and results we obtained from tests of our supplement. We recommend continued development through additional research behind effective wording of questions, testing with additional subjects, and creating a software tool to automate distribution and display trends in the data collected.
Worcester Polytechnic Institute
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