Faculty Advisor

Bar-On, Isa

Faculty Advisor

Konrad, Renata

Abstract

More patients are seeking medical compensation for their service as veterans and, thus, the Veterans Affairs Healthcare System is overwhelmed trying to incorporate them into the healthcare providers' schedule. This Interactive Qualifying Project attempts to transfer and to spread a solution for scheduling. Instead of tailoring a solution for only one facility, we attempt to integrate concerns experienced within different VA Community-Based Outpatient Clinics (CBOCs). We outline a methodology to transfer a schedule-planning tool, called ProSkedge, to VA CBOCs through a product needs assessment and development of a user manual and its impact evaluation. This is carried out through interviews with CBOCs representatives and surveys with the WPI community and CBOCs.

Publisher

Worcester Polytechnic Institute

Date Accepted

February 2011

Project Type

Interactive Qualifying Project

Accessibility

Unrestricted

Advisor Department

Mechanical Engineering

Advisor Department

Business

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