Student Work

Evaluating Chamber Services

Public

Downloadable Content

open in viewer

Our goal was to analyze the satisfaction of the public, member businesses and key stakeholders with the Nantucket Island Chamber of Commerce (NICC). Through archival research, surveys of the public, a survey of member businesses and interviews with other chambers and pertinent community members we examined the Chamber’s current practices and evaluated the success and value of its services. We concluded that the NICC could further improve its effectiveness by reconstructing its website to be more user-friendly and visually appealing, by providing new workshops to fit changing business needs and by encouraging greater awareness in the business community about housing and sustainability issues.

  • This report represents the work of one or more WPI undergraduate students submitted to the faculty as evidence of completion of a degree requirement. WPI routinely publishes these reports on its website without editorial or peer review.
Creator
Subject
Publisher
Identifier
  • E-project-121715-114209
Keyword
Advisor
Year
  • 2015
Center
Sponsor
Date created
  • 2015-12-17
Resource type
Rights statement

Relations

Items

Items

Permanent link to this page: https://digital.wpi.edu/show/8w32r598v