Faculty Advisor

Sakulich, Aaron R.

Faculty Advisor

Smith, Alexander D.

Center

Namibia

Abstract

Our goal was to develop an action plan to improve internal communication at TransNamib to increase adaptability, effectiveness, and profitability. Our objectives were to characterize company culture, communication practices, and the associated impacts and context. We learned through interviews, observations, and informal questioning that TransNamib’s culture is defined by its steep hierarchy, departmental divisions, and low morale. We found areas for improvement in vertical and interdepartmental communication. We recommended a database, a newsletter, increased managerial interaction, and revised interdepartmental collaboration.

Publisher

Worcester Polytechnic Institute

Date Accepted

May 2018

Project Type

Interactive Qualifying Project

Accessibility

Unrestricted

Advisor Department

Civil and Environmental Engineering

Advisor Department

Social Science and Policy Studies

Project Center

Namibia

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