Hanlan, James P.
Mathews, Lauren M.
United States Patent and Trademark Office
Our goal was to recommend a more efficient patent examination process to the United States Patent and Trademark Office's Reengineering Process Team (RPT). In addition to recommending changes to the examination process, we also researched communication difficulties between employees who telecommute and employees who work in the physical office and possible solutions to those flaws. We developed a set of recommendations to assist the RPT in their efforts to develop efficient solutions to the current patent examination procedures.
Worcester Polytechnic Institute
Interactive Qualifying Project
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Humanities and Arts
Biology and Biotechnology