Faculty Advisor

Strong, Diane M.

Abstract

In today's competitive economy, organizations are reliant on technology to maximize efficiency. One method of maximizing efficiency is automation, the technique of making a system operate automatically. Through automation, manual processes can be streamlined to eliminate waste. This project outlines the automation of the Individual Service Agreement (ISA) process at One Sky Community Services. The three stages of this process, Creation, Review, and Approval, were prototyped and implemented into a digital management system, Microsoft SharePoint Online, using Agile methodologies.

Publisher

Worcester Polytechnic Institute

Date Accepted

March 2016

Major

Management Information Systems

Major

Industrial Engineering

Project Type

Major Qualifying Project

Accessibility

Unrestricted

Advisor Department

Business

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