Faculty Advisor

Abraham, Jon P

Faculty Advisor

Wilbur, Jayson D.

Abstract

John Hancock must utilize processes to monitor departmental performance. Our group was presented with several problems whose solutions will benefit the company's quality assurance capabilities. This MQP analyzes the optimization of a sampling function for a book of insurance policies, the bootstrapping method for the estimation of policy shortfall confidence intervals, and a sampling procedure to aid the company in customer satisfaction screening.

Publisher

Worcester Polytechnic Institute

Date Accepted

April 2008

Major

Actuarial Mathematics

Project Type

Major Qualifying Project

Accessibility

Unrestricted

Advisor Department

Mathematical Sciences

Advisor Department

MAC

Your accessibility may vary due to other restrictions.

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